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Expert Advice on Consumer Rights

Guides, tips, and everything you need to know about your rights when buying a car

Customer examines ex-demo vehicle for defects outside UK dealership
Consumer Rights

Rejecting an Ex-Demo Car: Your Consumer Rights

3 Feb 2026

A buyer examines dashboard warning lights and interior condition during vehicle inspection
Consumer Rights

Can You Reject a Car for Minor Faults?

30 Jan 2026

Consumer reviews repair invoices and receipts beside their car at home.
Consumer Rights

Already Paid for Repairs? You May Still Have Rights

27 Jan 2026

A motorist calls for assistance beside their broken down car
Consumer Rights

Car Broke Down on the Way Home from Dealer: What Now?

23 Jan 2026

All Articles

Steam rises from an overheated engine bay on a residential UK street.
Common Faults

Car Overheating After Purchase: Your Consumer Rights

20 Jan 2026

Car hitting a pothole on a British road with the front wheel dipping dramatically
Common Faults

Car Bouncing or Knocking? Suspension Faults Dealers Love to Hide

16 Jan 2026

Mechanic tests steering wheel play during vehicle safety inspection
Common Faults

Steering Fault? Why This Is Always Grounds for Rejection

13 Jan 2026

Car stalled at a UK traffic light with hazard lights on and frustrated driver
Common Faults

Clutch Failed? Don't Let the Dealer Blame 'Wear and Tear'

9 Jan 2026

Mechanic examines engine bay showing warning lights and diagnostic issues
Common Faults

Engine Fault After Purchase? How to Prove It and Get a Refund

6 Jan 2026

Driver gripping the steering wheel as brake warning light glows red on a UK dual carriageway
Common Faults

Faulty Brakes on a Used Car? A Safety Defect You Can Reject For

2 Jan 2026

Couple receiving car keys from a dealer outside a UK used car showroom
Consumer Rights

Your Rights When Buying a Used Car: A Complete Guide

29 Dec 2025

Person writing a formal letter at a kitchen table with car keys and documents beside them
How To

How to Write a Car Rejection Letter That Gets Results

19 Dec 2025

Dealer polishing a car while oil drips from underneath onto the forecourt
Buying Advice

7 Common Car Faults Dealers Try to Hide (And How to Spot Them)

12 Dec 2025

Person reviewing car finance paperwork at their kitchen table with a laptop
Consumer Rights

Bought on Finance? Your Finance Company Could Owe You a Refund

4 Dec 2025

Buyer noticing something wrong while viewing a used car on a UK forecourt
Buying Advice

10 Red Flags That Should Stop You Buying a Used Car

27 Nov 2025

Person carefully examining the paintwork and condition of a used car
Consumer Rights

What Does "Satisfactory Quality" Actually Mean for Used Cars?

19 Nov 2025

Person walking into a modern UK county court building clutching paperwork
Legal Guide

Taking a Car Dealer to Small Claims Court: A Complete Guide

11 Nov 2025

Suspiciously low odometer reading in a car with a visibly worn steering wheel and seats
Fraud Prevention

Mileage Clocking: How to Spot It and What to Do If You're a Victim

3 Nov 2025

Mechanic with clipboard inspecting underneath a car on a lift in a UK garage
Buying Advice

Is a Pre-Purchase Inspection Worth It? The Complete Guide

24 Oct 2025

Person reading warranty fine print at a dealer desk looking confused
Consumer Rights

Dealer Warranty vs Consumer Rights: Which Is Better?

17 Oct 2025

Electric car charging
Electric Vehicles

Bought a Faulty Electric Car? Your Rights Explained

9 Oct 2025

Person crouching to inspect the underside of a used car on a UK dealer forecourt
Consumer Rights

What Actually Counts as a "Fault" When Rejecting a Car?

1 Oct 2025

Abandoned UK car dealership with empty forecourt and faded signs
Consumer Rights

The Dealer Has Gone Bust – What Are My Options?

22 Sept 2025

Calendar with dates circled and car keys on a kitchen counter, conveying urgency
Consumer Rights

How Long Do I Have to Reject a Faulty Car? The Complete Timeline

15 Sept 2025

Dashboard of an older car showing very high mileage with a worn interior
Consumer Rights

Can I Reject a Car With High Mileage? Yes, Here's How

5 Sept 2025

Person making a phone call while gesturing at a faulty car on their UK driveway
Legal Guide

How Trading Standards Can Help With Car Dealer Disputes

29 Aug 2025

Mechanic inspecting under car
How To

Getting an Independent Inspection: Your Secret Weapon in Car Disputes

21 Aug 2025

Frustrated person standing outside a closed car dealership holding rejection paperwork
Disputes

Dealer Ignoring Your Rejection Letter? Here's What to Do Next

14 Aug 2025

Car auction with vehicles on display
Buying Advice

Buying a Car at Auction: What Are Your Rights?

5 Aug 2025

Person checking their phone while looking at a used car on a rainy UK dealer forecourt
Buying Advice

Car History Checks: What They Reveal and Why They're Essential

29 Jul 2025

Diesel car exhaust
Common Faults

DPF Problems: Your Rights When the Diesel Particulate Filter Fails

22 Jul 2025

Person standing with arms crossed next to a faulty car on their UK driveway
Disputes

Dealer Accepted Rejection But Won't Collect the Car

15 Jul 2025

FaultyCar.co.uk - Financial Ombudsman Car Complaints
Disputes

Financial Ombudsman for Car Finance Disputes: Complete Guide

11 Jul 2025

Electric car at a UK charging point with anxious driver checking the low range display
Electric Vehicles

EV Range Less Than Advertised: When Can You Reject?

8 Jul 2025

FaultyCar.co.uk - EV Charging Faults Rights
Electric Vehicles

Electric Car Won't Charge: Your Consumer Rights

4 Jul 2025

Person flipping through a car service book with a suspicious expression
Fraud Prevention

Fake Service History: How to Spot Forged Stamps and Records

1 Jul 2025

FaultyCar.co.uk - Trade Sale Private Sale Scam
Fraud Prevention

Trade Sale & Private Sale Scams: When Dealers Pretend They're Not

27 Jun 2025

A formal letter being posted through a red letterbox on a UK high street
Legal Guide

Letter Before Action: The Final Step Before Court

24 Jun 2025

Person holding official-looking paperwork firmly while standing next to their car
Legal Guide

Consumer Rights Act 2015 vs Sale of Goods Act: What Changed?

20 Jun 2025

Driver encounters frozen infotainment system displaying software errors in modern vehicle
Common Faults

Software & Over-the-Air Update Problems in Modern Cars

17 Jun 2025

Owner inspects hybrid engine components under the bonnet of their car
Electric Vehicles

Hybrid Car Faults: Your Rights for Petrol, Battery & System Issues

13 Jun 2025

A dealer reviews vehicle documentation on a busy UK forecourt
Consumer Rights

Manufacturer Recalls: What Dealers Must Do Before Selling

10 Jun 2025

Car owner reviews extended warranty documentation and insurance policies at home
Buying Advice

Extended Warranties: Insured vs Uninsured – Avoiding Scams

6 Jun 2025

Driver organizes essential vehicle documentation and service records on desk
How To

Keeping Records: Documentation That Wins Car Disputes

3 Jun 2025

Dealership paperwork and inspection documents during a vehicle return transaction.
Consumer Rights

Fair Use Deductions: How Much Can Dealers Keep From Your Refund?

30 May 2025

Inspector documents vehicle defects during formal car rejection assessment
How To

What Evidence Do You Need to Reject a Car?

27 May 2025

Franchised dealership and independent car lot showcase different buying experiences
Buying Advice

Franchised Dealer vs Independent: Are Your Rights Different?

23 May 2025

Customers browse the extensive forecourt at a major UK car supermarket
Buying Advice

Car Supermarkets: Your Rights at Cargiant, Motorpoint & Other Large Dealers

20 May 2025

A buyer carefully inspects a used car's bodywork at a UK dealership
Buying Advice

Buying an Ex-Fleet or Rental Car: Hidden Issues to Watch For

16 May 2025

Driver attempts to adjust malfunctioning air conditioning controls on hot summer day
Common Faults

Air Conditioning Not Working: Your Consumer Rights

13 May 2025

An illuminated engine warning light glows on a car's dashboard display.
Common Faults

Engine Warning Light After Purchase: What To Do

9 May 2025

Water-damaged car interior showing soaked carpets and condensation on windows
Common Faults

Water Ingress & Damp Problems in Used Cars

6 May 2025

Multiple electrical warning lights illuminate a car's dashboard during morning drive.
Common Faults

Electrical Faults in Used Cars: Your Consumer Rights

2 May 2025

Dashboard showing transmission warning light with driver's hand frozen on the gear stick
Common Faults

Gearbox Problems: Your Rights for Transmission Faults

29 Apr 2025

Blue smoke pouring from the exhaust of a car pulled over on a UK country road
Common Faults

Turbo Failure After Purchase: What Are Your Options?

25 Apr 2025

Mechanic examines timing chain assembly showing signs of premature failure
Common Faults

Timing Chain Failure: Is It a Manufacturing Defect?

22 Apr 2025

Car owner holds keys outside dealership considering finance options
Consumer Rights

Voluntary Termination of Car Finance: The 50% Rule Explained

18 Apr 2025

Customer reviews car finance documentation at a UK dealership forecourt
Consumer Rights

Car Finance Mis-Selling: Your DIY Claim Guide (2026)

15 Apr 2025

A buyer inspects a used vehicle at a British car dealership forecourt.
Consumer Rights

"Sold As Seen" and "Trade Sale": Why These Mean Nothing

11 Apr 2025

Car owner seeks resolution after breakdown on residential street
Disputes

The Motor Ombudsman: Complete Guide to Making a Complaint

8 Apr 2025

Car owner reviews finance documents beside their vehicle on residential street
Consumer Rights

Outstanding Finance on a Car You Bought: What Happens Now?

4 Apr 2025

Two people complete a private car sale outside UK residential homes
Buying Advice

Buying from a Private Seller: What Rights Do You Actually Have?

1 Apr 2025

Hands hold smartphone showing car purchase website beside vehicle on British street
Buying Advice

Buying a Car Online: Your Distance Selling Rights Explained

28 Mar 2025

A buyer examines repair work on a used car at a UK dealership forecourt
Fraud Prevention

Cat S & Cat N Write-Offs: Your Rights If It Wasn't Disclosed

25 Mar 2025

A disappointed customer examines their faulty vehicle at a UK car dealership
Consumer Rights

Section 75 vs Chargeback: Which Should You Use for a Faulty Car?

21 Mar 2025

Car owner receives disappointing news outside MOT testing station
Consumer Rights

Car Failed MOT After Purchase: What Are Your Rights?

18 Mar 2025

Mechanic documents vehicle condition during thorough pre-purchase inspection in workshop
Consumer Rights

How to Prove a Fault Was Present When You Bought the Car

14 Mar 2025

Mechanic explains brake component wear to customer during warranty dispute consultation
Consumer Rights

Dealer Says It's Wear and Tear: How to Fight Back

11 Mar 2025

A damaged vehicle sits outside a UK dealership following delivery issues
Consumer Rights

Rejecting a Car on PCP Finance: Your Complete Guide

7 Mar 2025

A car owner faces engine problems with their vehicle on a residential street
Consumer Rights

Rejecting a Car on HP Finance: Your Complete Guide

4 Mar 2025

Dashboard warning lights glowing in a VW Golf stuck in UK traffic
Common Faults

VW DSG Gearbox Faults: Your Consumer Rights

5 Feb 2025

A BMW 3 Series broken down on a UK motorway hard shoulder at sunset
Common Faults

BMW N47 Timing Chain Failure: Your Consumer Rights

5 Feb 2025

A Ford Fiesta with bonnet open and smoke billowing on a UK residential street
Common Faults

Ford EcoBoost Wet Belt Failure: Your Consumer Rights

5 Feb 2025

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