Practical guides, legal insights, and everything you need to know about buying used cars and protecting your rights.
Know your consumer rights when buying a used car from a dealer. Learn about the 30-day rejection rule, repair rights, and what to do if things go wrong.
LegalA step-by-step guide to writing an effective rejection letter to your car dealer. Includes a free template and expert tips to get your refund faster.
Buying AdviceUnscrupulous dealers often hide serious faults to make a quick sale. Learn the most common tricks and how to protect yourself before buying a used car.
Consumer RightsUnder Section 75, your finance company is equally liable for faulty goods. Learn how to claim against your lender when the dealer won't cooperate.
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Buying AdviceSpot the warning signs before you hand over your money. These red flags could save you from buying a car that ends up costing you thousands.
Consumer RightsThe law says your car must be of satisfactory quality - but what does that really mean? We break down this crucial legal standard and how it applies.
Legal GuideWhen negotiation fails, court may be your only option. Here's everything you need to know about taking a car dealer to small claims court.
Fraud PreventionOver 2 million clocked cars are on UK roads. Learn how to spot the signs of mileage fraud and your rights if you've been deceived.
Buying AdviceA £150-200 inspection could save you thousands. Learn what pre-purchase inspections cover, who offers them, and when they're essential.
Consumer RightsDealers love to push warranties, but your statutory rights are often stronger. Learn the key differences and when to use each protection.
Electric VehiclesElectric cars have different problems to petrol and diesel. Learn about common EV faults, battery degradation rights, and how to reject an electric car.
Consumer RightsNot sure if your car's problem qualifies as a fault? Learn what the law considers a defect and when you have grounds to reject.
Consumer RightsBought a faulty car and the dealer has closed down? You may still have ways to get your money back. Here's what to do.
Consumer Rights30 days, 6 months, 6 years – the time limits for rejecting a car can be confusing. Here's a clear breakdown of your rights at each stage.
Consumer RightsDealers often claim high mileage means no rights. That's wrong. Learn when you can still reject a high-mileage car and what standards apply.
Legal GuideTrading Standards can investigate dodgy dealers, but they won't get your money back directly. Learn when and how to involve them effectively.
How ToAn independent inspection can make or break your rejection claim. Learn when you need one, how to get it, and how to use it effectively.
DisputesWhen dealers go silent or refuse to engage with your rejection, you still have powerful options. Learn how to escalate and get results.
Buying AdviceAuctions can offer great deals, but your consumer rights are different. Learn what protections you have and what to check before bidding.
Buying AdviceBefore buying any used car, a history check can reveal hidden problems. Learn what they cover, which services to use, and how to interpret results.
Common FaultsDiesel particulate filter failures are expensive to fix. Learn about common DPF issues, whether you can reject a car, and what the law says.
You may be entitled to a full refund under the Consumer Rights Act 2015. Check your eligibility in just 2 minutes.
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