Consumer Rights Quiz
Think you know your rights? Test your knowledge of UK consumer law and learn what protections you have when buying faulty goods.
You buy a used car from a dealer and discover a fault 3 weeks later. What are you entitled to?
Why Understanding Your Consumer Rights Matters
Every year, thousands of UK consumers miss out on refunds and compensation simply because they don't know their rights. Dealers and retailers count on this ignorance. Our quiz helps you understand the key protections that could save you thousands of pounds.
What This Quiz Covers
- The Consumer Rights Act 2015: Your core rights when buying goods, including the 30-day right to reject and the 6-month repair window.
- Section 75 Protection: How credit card and finance purchases give you extra protection against dodgy dealers.
- Burden of Proof: When you need evidence and when the law assumes the fault was there at purchase.
- Private vs Dealer Sales: The crucial differences in protection between buying from a trader versus a private seller.
- Real-World Scenarios: Practical situations you might encounter and how the law protects you.
Frequently Asked Questions
What is the Consumer Rights Act 2015?
The Consumer Rights Act 2015 is the main UK legislation protecting consumers when buying goods, services, or digital content. It replaced the Sale of Goods Act 1979 for most consumer purchases and gives you clear rights when goods are faulty, misdescribed, or not fit for purpose.
How long do I have to reject a faulty car?
You have 30 days from taking ownership to reject a faulty car for a full refund - no questions asked. After 30 days but within 6 months, the dealer can attempt one repair. If that fails, you can then reject. After 6 months, you must prove the fault was present or developing when you bought the car.
What is Section 75 of the Consumer Credit Act?
Section 75 makes your credit provider jointly liable with the seller for any breach of contract or misrepresentation. For car purchases on finance, this means you can claim against the finance company if the dealer refuses to help. This applies to purchases between £100 and £30,000.
Do consumer rights apply to private car sales?
No - the Consumer Rights Act only applies to sales from businesses (traders) to consumers. When buying privately, the goods only need to match their description. There's no requirement for satisfactory quality or fitness for purpose. This is why private sales carry much more risk.
Ready to Use Your Rights?
If you've bought a faulty car from a dealer, we can help you write the letters you need to reject it and get your money back.
Check if I can reject my car