FaultyCar.co.uk
FaultyCar.co.uk Originals

Curious Research
That Drives Change

Uncovering the truth behind consumer behaviour, the motor trade, and emerging industry trends.

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Chart showing when faulty-car buyers seek help against the 30-day and 6-month legal deadlines
22 Aug 2026

The 30-Day Trap: Most Faulty-Car Buyers Miss Their Strongest Legal Right

UK buyers get 30 days to reject a faulty car for a full refund — but our case data shows only 23% seek help in time. The median buyer arrives at day 97, after their strongest right has expired. And electrical faults don't surface until the law has switched sides.

Rory Webb

Rory Webb

Founder

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Analysis of the most complained-about used cars and the faults that come up most
15 Aug 2026

The Most Complained-About Used Cars: What 200+ Real Complaints Reveal

We analysed every complaint that came to FaultyCar.co.uk over six months. Engine faults dominate, one brand punches far above its size, and 1 in 14 buyers were misled. Here's what actually goes wrong.

Rory Webb

Rory Webb

Founder

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Car brand recall rate analysis showing BMW, Mercedes-Benz, and other manufacturers
29 Jan 2025

Which Car Brands Have the Worst Recall Rate? The Numbers Nobody's Talking About

BMW topped UK recalls in 2024, but raw numbers favour high-volume sellers. Our Recall Index reveals which brands truly have the worst track record.

Rory Webb

Rory Webb

Founder

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FaultyCar.co.uk Originals | Consumer Rights & Motor Trade Research