Contact Us

Have a question about our service? Need help with your case? We're here to help.

You can also email us directly at support@faultycar.co.uk.

Response time

We aim to respond within 1-2 business days. For urgent matters related to approaching deadlines, please mention this in your message.

Other ways to reach us

Prefer to email us directly, or have a specific kind of query? Use the right address below.

General support

Questions about our service, account issues, anything else.

support@faultycar.co.uk

Data protection

Privacy queries, data subject rights, or anything covered by our Privacy Policy.

dataprotection@faultycar.co.uk

Registered office

FaultyCar Ltd is a company registered in England and Wales.

  • Company number: 17242513
  • Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

This is the address on file at Companies House for formal correspondence. For service queries, please use one of the email addresses above.

Evidence of insurance available on request — email support@faultycar.co.uk.

Contact Us - FaultyCar.co.uk