FaultyCar.co.uk vs Reject My Car

Reject My Car is one of the few services that, like FaultyCar.co.uk, focuses specifically on helping people reject faulty cars. Founded by Ian Ferguson, who has a background in the motor trade, the company offers a hands-on dispute resolution service with a team that includes solicitors and barristers.

This comparison is a bit different from the others — it's not about generalist vs specialist, but about two different approaches to solving the same problem.

Why People Consider Reject My Car

The appeal is straightforward: someone else handles it for you.

Reject My Car's team takes on your case, deals with the dealer, and manages the dispute on your behalf. For people who feel overwhelmed by the process or simply don't have the time to manage correspondence themselves, that's a compelling offer. Their 5-star Trustpilot rating and the fact that the founder comes from the motor trade adds credibility — they know how dealers think and operate.

What Reject My Car Does Well

The hands-on approach is genuinely valuable for certain situations. Their team has experience with the tactics dealers use, and having solicitors and barristers involved means they can escalate effectively when needed. Ian Ferguson's motor trade background gives the team an insider's understanding of how dealerships operate, which is a real advantage in negotiations.

The service handles around 20 cases per week, which suggests a personal, case-by-case approach rather than a volume operation. Customers clearly appreciate the service — the Trustpilot reviews reflect genuine satisfaction with outcomes and communication.

They also cover the Republic of Ireland, which is a useful option for buyers across the Irish Sea. For someone who wants to hand over the problem and let an expert deal with it, Reject My Car is a strong choice.

Where It Falls Short for Car Rejection

The main considerations are cost and control.

Reject My Car's pricing isn't publicly listed — you need to contact them for a quote. This is typical for managed services, but it does mean you can't easily compare costs upfront. Managed dispute services generally cost significantly more than self-service tools, and depending on the fee structure, you may not keep 100% of your refund.

The capacity of around 20 cases per week also means there could be a wait to get started, depending on demand. And while having someone manage your case is convenient, it does mean less direct control over communications and timing. Some people prefer to know exactly what's being said to the dealer and when.

When FaultyCar.co.uk Is the Better Choice

The decision comes down to one question: do you want to do it yourself or have someone do it for you?

If you're comfortable sending letters — which really just means copying a personalised template into an email or printing it and posting it — FaultyCar.co.uk gives you everything you need for £69. The price is transparent and fixed. You get CRA-specific letter templates for every stage, deadline tracking with email reminders, evidence storage, dealer excuse responses, and a case dashboard to manage your claim.

You send the letters yourself, and you keep 100% of any refund you receive.

The cost difference could be significant. If your car cost £5,000 and you're weighing up £69 against a managed service that might cost several hundred pounds or take a percentage of your refund, the financial case for doing it yourself is strong — provided you're willing to put in the time.

You also get immediate access. You can start your rejection today, send your first letter today, and begin tracking deadlines today. No waiting for a consultation or quote.

Our Honest Take

This is the fairest comparison on our site because Reject My Car is also a specialist in exactly this area. They're good at what they do, and their customers clearly agree.

If you don't want to handle the process yourself — whether because you find it stressful, you're short on time, or the situation is particularly complex — Reject My Car is a legitimate option worth exploring.

But if you're the kind of person who's happy to send an email or a letter, our platform gives you the same specialist knowledge in a self-service format for a fraction of the likely cost. The letters are written for you, the deadlines are tracked for you, and the process is guided step by step. You just press send.

For most people comfortable with that, the £69 flat fee with 100% of the refund kept is hard to beat.