Simple, transparent pricing
One payment. No percentage fees. No hidden costs.
Unlike claims companies who take 25-35% of what you're owed.
Platform Access
Everything you need to reject your faulty car and pursue a refund.
per case
Takes 2 minutes. No card needed.
What's included
- All letter templates (rejection, chase, finance, escalation)
- Deadline tracking with email reminders
- Evidence storage for photos, videos & documents
- Dealer excuse responses
- Escalation letters for Trading Standards & FOS
- One dedicated case, linked to your vehicle
- Case history always accessible
Compare your options
See how FaultyCar stacks up against claims companies and solicitors.
| Option | Cost | Control |
|---|---|---|
| Claims company | 25-35% + VAT | They handle it |
| Solicitor | £500-2,000+ | They handle it |
 | £69 | You stay in control |
They handle it
They handle it
£69You stay in control
If you were owed a £10,000 refund...
How much would you actually keep?
Claims company
£6,500
They take £3,500
Solicitor
£8,000
They take £2,000
FaultyCar
£10,000
You keep your full refund
You could keep £3,500 more with FaultyCar.co.uk
Based on UK law
All letters cite the Consumer Rights Act 2015 and relevant statutory provisions.
Your data is encrypted
All case information and uploads are encrypted at rest and in transit.
Secure payments
Payments processed securely by Stripe. We never see your card details.
Common questions about pricing
Why is it so much cheaper than a claims company?
Claims companies take a percentage because they handle everything for you. With FaultyCar, you send the letters yourself — we just give you the professionally-worded templates and guidance. You do the work, you keep the money.
What if I don't get my refund?
We can't guarantee outcomes — no one can. But we give you the same legally-worded letters and escalation paths that professionals use. Many disputes resolve when the dealer receives a properly-worded rejection letter citing the Consumer Rights Act.
Do I need to pay before getting an assessment?
No. The assessment is completely free. You only pay if you decide to create a case and access the full platform.
What do I get for £69?
One dedicated case linked to your vehicle — including all letter templates, deadline tracking, evidence storage, and escalation guidance for as long as you need it.
Ready to pursue your refund?
Get your free assessment in 2 minutes. No payment required until you're ready to create your case.
Get your free assessment