How To

Step-by-step guides for dealing with a faulty car. From writing rejection letters and gathering evidence to navigating the complaints process and understanding your options at every stage.

4 articles in this category

Topics:All Consumer Rights Common Faults Legal Guide How To Buying Advice Fraud Prevention Electric Vehicles Disputes

Person writing a formal letter at a kitchen table with car keys and documents beside them

How To

How to Write a Car Rejection Letter That Gets Results

19 Dec 2025

How To

Getting an Independent Inspection: Your Secret Weapon in Car Disputes

21 Aug 2025

Driver organizes essential vehicle documentation and service records on desk

How To

Keeping Records: Documentation That Wins Car Disputes

3 Jun 2025

Inspector documents vehicle defects during formal car rejection assessment

How To

What Evidence Do You Need to Reject a Car?

27 May 2025

Bought a faulty car?

You may be entitled to a full refund under the Consumer Rights Act 2015. Check your car free in 2 minutes.

Based on the Consumer Rights Act 2015