How To

Step-by-step guides for dealing with a faulty car. From writing rejection letters and gathering evidence to navigating the complaints process and understanding your options at every stage.

4 articles in this category

Topics:All Consumer Rights Common Faults Legal Guide How To Buying Advice Fraud Prevention Electric Vehicles Disputes

Person writing a formal letter at a kitchen table with car keys and documents beside them

How To

How to Write a Car Rejection Letter

19 Dec 2025

A man in a waxed jacket kneeling at the wheel of a black MPV in a lay-by, measuring the tyre with a tape

How To

Getting an Independent Inspection: Your Secret Weapon in Car Disputes

21 Aug 2025

Driver organizes essential vehicle documentation and service records on desk

How To

Keeping Records: Documentation That Wins Car Disputes

3 Jun 2025

An inspector on his back under the front of a grey saloon in a cul-de-sac while the owner watches from the drive

How To

What Evidence Do You Need to Reject a Car?

27 May 2025

Bought a faulty car?

Put in your reg. In 2 minutes you’ll know where you stand and how long you have. Free, no card.

Your verdict is based on the Consumer Rights Act 2015.