Consumer RightsRejecting an Ex-Demo Car: Your Consumer Rights
Ex-demo cars should be nearly perfect. If yours has faults, you have strong rights to reject. Learn how to get a refund on a faulty ex-demonstrator.
3 Feb3 min
Tag
rejection
27 articles with this tag
Consumer Rights
Consumer RightsCan You Reject a Car for Minor Faults?
Not every fault justifies rejection – but some 'minor' faults do. Learn when you can reject for smaller issues and when you might need to accept repair.
30 Jan3 min
Consumer RightsAlready Paid for Repairs? You May Still Have Rights
Many people pay for repairs before realising they had consumer rights. Find out if you can still claim back costs or reject your faulty car.
27 Jan3 min
Consumer RightsCar Broke Down on the Way Home from Dealer: What Now?
If your car broke down driving it home from the dealer, you have immediate rights. Here's exactly what to do – and how to get a full refund.
23 Jan3 min
Common FaultsCar Bouncing or Knocking? Suspension Faults Dealers Love to Hide
Dodgy dealers mask worn shocks and broken springs to complete a sale. If your suspension failed within weeks of purchase, here's how to get your money back.
16 Jan3 min
Common FaultsSteering Fault? Why This Is Always Grounds for Rejection
Power steering failure, pulling, or wandering makes a car dangerous to drive. Here's why steering faults always justify rejection – and how to claim.
13 Jan3 min
Common FaultsClutch Failed? Don't Let the Dealer Blame 'Wear and Tear'
Dealers love calling clutch failure 'wear and tear' to avoid refunds. Here's when clutch problems ARE a fault – and how to reject for a full refund.
9 Jan3 min
Common FaultsEngine Fault After Purchase? How to Prove It and Get a Refund
Engine repairs cost thousands. If your engine is knocking, smoking, or showing warning lights after buying, here's how to prove the fault and reject the car.
6 Jan3 min
Common FaultsFaulty Brakes on a Used Car? A Safety Defect You Can Reject For
Brake faults are safety defects – dealers can't argue otherwise. If your brakes are grinding, pulling, or failing, here's how to get a full refund.
2 Jan3 min
Consumer RightsYour Rights When Buying a Used Car: A Complete Guide
Know your consumer rights when buying a used car from a dealer. Learn about the 30-day rejection rule, repair rights, and what to do if things go wrong.
29 Dec3 min
Consumer RightsWhat Does "Satisfactory Quality" Actually Mean for Used Cars?
The law says your car must be of satisfactory quality - but what does that really mean? We break down this crucial legal standard and how it applies.
19 Nov3 min
Consumer RightsWhat Actually Counts as a "Fault" When Rejecting a Car?
Not sure if your car's problem qualifies as a fault? Learn what the law considers a defect and when you have grounds to reject.
1 Oct3 min
Consumer RightsHow Long Do I Have to Reject a Faulty Car? The Complete Timeline
30 days, 6 months, 6 years – the time limits for rejecting a car can be confusing. Here's a clear breakdown of your rights at each stage.
15 Sept3 min
Consumer RightsCan I Reject a Car With High Mileage? Yes, Here's How
Dealers often claim high mileage means no rights. That's wrong. Learn when you can still reject a high-mileage car and what standards apply.
5 Sept3 min
DisputesDealer Ignoring Your Rejection Letter? Here's What to Do Next
When dealers go silent or refuse to engage with your rejection, you still have powerful options. Learn how to escalate and get results.
14 Aug3 min
Common FaultsDPF Problems: Your Rights When the Diesel Particulate Filter Fails
Diesel particulate filter failures are expensive to fix. Learn about common DPF issues, whether you can reject a car, and what the law says.
22 Jul3 min
DisputesDealer Accepted Rejection But Won't Collect the Car
The dealer agreed to take the car back, but now they won't collect it. Learn your rights, what costs you can claim, and how to force the issue.
15 Jul3 min
Consumer RightsFair Use Deductions: How Much Can Dealers Keep From Your Refund?
Dealer wants to deduct money from your refund for 'use'? Learn when deductions are allowed, how much is reasonable, and how to challenge excessive amounts.
30 May3 min
How ToWhat Evidence Do You Need to Reject a Car?
Building a case to reject a faulty car? Learn exactly what evidence you need, how to document faults, and what makes the difference in disputes.
27 May3 min
Common FaultsWater Ingress & Damp Problems in Used Cars
Damp carpets, musty smell, or misted windows? Water ingress is a serious fault that was developing before you bought the car. Learn your rights.
6 May3 min
Common FaultsTurbo Failure After Purchase: What Are Your Options?
Turbo failed on your car shortly after buying it? Learn when turbo failure indicates a pre-existing problem and your rights to reject or claim compensation.
25 Apr3 min
Common FaultsTiming Chain Failure: Is It a Manufacturing Defect?
Timing chain failed on your car? Learn when this constitutes a manufacturing defect, which engines are known for problems, and your rights to reject or claim compensation.
22 Apr3 min
Consumer RightsCar Failed MOT After Purchase: What Are Your Rights?
Bought a car that's just failed its MOT? You may have strong legal rights to a refund. Learn what to do when your newly purchased car fails its test.
18 Mar3 min
Consumer RightsHow to Prove a Fault Was Present When You Bought the Car
The key question in any faulty car claim: was the fault there at purchase? Learn how the burden of proof works and how to build your evidence.
14 Mar3 min
Consumer RightsDealer Says It's Wear and Tear: How to Fight Back
The classic dealer excuse. Learn why "wear and tear" isn't a get-out-of-jail-free card and how to counter this argument when rejecting a faulty car.
11 Mar3 min
Consumer RightsRejecting a Car on PCP Finance: Your Complete Guide
Bought a faulty car on PCP? Learn exactly how to reject it, what happens to your finance agreement, and how to get your money back.
7 Mar3 min
Consumer RightsRejecting a Car on HP Finance: Your Complete Guide
Bought a faulty car on Hire Purchase? Learn how HP rejection works, what happens to your payments, and your rights against the finance company.
4 Mar3 min
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