Consumer RightsWhat Actually Counts as a "Fault" When Rejecting a Car?
Not sure if your car's problem qualifies as a fault? Learn what the law considers a defect and when you have grounds to reject.
1 Oct3 min
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defects
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Tags:Allcooling offreturnsconsumer rightsbuying advicelemon lawfaulty carsrejectionwarrantyused carsdealersfinancePCPHPvoluntary terminationcommon faultsused carsolicitorsno win no feelegal costssmall claimsConsumer Rights Act 2015ex-demonew carminor faultsrepairrepairsrefundbreakdownday one faultbrakessafetyfaultsrejection lettertemplatebuying tipshidden faultscar inspectionfraudsection 75red flagsscamssatisfactory qualitycourtmileage clockingodometerinspectionAARACprotectionelectric carEVbatteryTesladefectsdealer insolvencytime limits30 dayshigh mileagetrading standardscomplaintsenforcementconsumer protectionevidenceexpertescalationauctionhistory checkHPIDPFdieselemissionscollectiondealer disputeslogisticsfinancial ombudsmanFOSrangemisrepresentationchargingfaultservice historyfake stampsverificationscamtrade saleprivate saleletter before actionlegalpre-action protocolconsumer rights actsale of goods actlegislationlegal rightssoftwareinfotainmentOTAtechnologyhybridPHEVelectricrecallmanufacturerDVSAdealer obligationsextended warrantyinsurancedocumentationrecordspaperworkdisputefair usedeductioncompensationprooffranchised dealerindependentmain dealercar supermarketCargiantMotorpointlarge dealerex-rentalfleet carcompany carwater ingressdampleakmouldturboenginetiming chainengine failuremanufacturing defectBMWVTmis-sellingFCAsold as seendisclaimersmotor ombudsmancomplaintADRdispute resolutionoutstanding financerepossessionFacebook MarketplaceGumtreebuyer bewaredistance sellingonlineconsumer contracts regulationscat scat nwrite-offchargebackcredit cardMOTfaulty carwear and teardealer excuseshire purchaseVolkswagenVWDSGGearboxConsumer RightsN47 EngineFordEcoBoostWet Belt
Bought a faulty car?
You may be entitled to a full refund under the Consumer Rights Act 2015. Check your car free in 2 minutes.
Based on the Consumer Rights Act 2015