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Tags:All cooling off returns consumer rights buying advice lemon law faulty cars rejection warranty used cars dealers finance PCP HP voluntary termination common faults used car solicitors no win no fee legal costs small claims Consumer Rights Act 2015 ex-demo new car minor faults repair repairs refund breakdown day one fault brakes safety faults rejection letter buying tips hidden faults car inspection fraud section 75 red flags scams satisfactory quality court mileage clocking odometer inspection AA RAC protection electric car EV battery Tesla defects dealer insolvency time limits 30 days high mileage trading standards complaints enforcement consumer protection evidence expert escalation auction history check HPI DPF diesel emissions collection dealer disputes logistics financial ombudsman FOS range misrepresentation charging fault service history fake stamps verification scam trade sale private sale letter before action legal pre-action protocol consumer rights act sale of goods act legislation legal rights software infotainment OTA technology hybrid PHEV electric recall manufacturer DVSA dealer obligations extended warranty insurance documentation records paperwork dispute fair use deduction compensation proof franchised dealer independent main dealer car supermarket Cargiant Motorpoint large dealer ex-rental fleet car company car water ingress damp leak mould turbo engine timing chain engine failure manufacturing defect BMW VT mis-selling FCA sold as seen disclaimers motor ombudsman complaint ADR dispute resolution outstanding finance repossession Facebook Marketplace Gumtree buyer beware distance selling online consumer contracts regulations cat s cat n write-off chargeback credit card MOT faulty car wear and tear dealer excuses hire purchase Volkswagen VW DSG Gearbox Consumer Rights N47 Engine Ford EcoBoost Wet Belt

Customer examines ex-demo vehicle for defects outside UK dealership

Consumer Rights

Rejecting an Ex-Demo Car: Your Consumer Rights

Ex-demo cars should be nearly perfect. If yours has faults, you have strong rights to reject. Learn how to get a refund on a faulty ex-demonstrator.

Bought a faulty car?

Put in your reg. In 2 minutes you’ll know where you stand and how long you have. Free, no card.

Your verdict is based on the Consumer Rights Act 2015.