23 articles with this tag
Consumer RightsBought a car and regretting it? The 14-day cooling-off period most people believe in doesn't exist for showroom purchases. Here's what does exist — three real cancellation rights, and which one might fit your situation.
Consumer RightsThe UK has no law called a "lemon law" — but the Consumer Rights Act 2015 does the same job, and in several ways does it better. How the UK's version works, how it compares to the US, and what to do if you've bought a lemon.
Consumer RightsDealers don't have to give you a warranty on a used car — and the one they do give can't shrink your legal rights. What a 3 or 6-month warranty really covers, and why its expiry date matters far less than you think.
Common FaultsEngine, gearbox, clutch, electrical, steering, suspension, cooling or air-con problems after buying a used car? What each fault means, whether it counts as a defect, and how to reject the car or get a refund under the Consumer Rights Act 2015.
Consumer RightsEx-demo cars should be nearly perfect. If yours has faults, you have strong rights to reject. Learn how to get a refund on a faulty ex-demonstrator.
Consumer RightsNot every fault justifies rejection – but some 'minor' faults do. Learn when you can reject for smaller issues and when you might need to accept repair.
Consumer RightsMany people pay for repairs before realising they had consumer rights. Find out if you can still claim back costs or reject your faulty car.
Consumer RightsIf your car broke down driving it home from the dealer, you have immediate rights. Here's exactly what to do – and how to get a full refund.
Electric VehiclesEV not charging properly? Whether it's the onboard charger, charge port, or battery issue, learn your rights when an electric car's charging system fails.
Fraud PreventionDealers sometimes pose as private sellers to avoid consumer rights laws. Learn how to spot these scams and your rights if you've been caught out.
Common FaultsCar software glitching? Infotainment frozen? OTA update broke something? Learn your rights when modern car technology fails.
Electric VehiclesHybrid car having problems? Learn about common hybrid faults, your consumer rights, and how the complexity of hybrid systems affects your rejection claim.
Buying AdviceDoes buying from a main dealer give you better protection than an independent garage? Learn how your consumer rights apply at different types of car dealers.
Buying AdviceThinking of buying an ex-rental or ex-company car? Learn the hidden risks, what to check, and your consumer rights if problems emerge after purchase.
Consumer RightsDealer claiming the car was "sold as seen" or a "trade sale"? These disclaimers don't remove your legal rights. Learn why they're meaningless and how to fight back.
Consumer RightsBought a car that's just failed its MOT? You may have strong legal rights to a refund. Learn what to do when your newly purchased car fails its test.
Consumer RightsThe key question in any faulty car claim: was the fault there at purchase? Learn how the burden of proof works and how to build your evidence.
Consumer RightsThe classic dealer excuse. Learn why "wear and tear" isn't a get-out-of-jail-free card and how to counter this argument when rejecting a faulty car.
Consumer RightsBought a faulty car on PCP? Learn exactly how to reject it, what happens to your finance agreement, and how to get your money back.
Consumer RightsBought a faulty car on Hire Purchase? Learn how HP rejection works, what happens to your payments, and your rights against the finance company.
Common FaultsVolkswagen DSG gearbox problems? Understand your legal rights under the Consumer Rights Act 2015. Learn how to reject your Golf, Polo, Tiguan, or Passat for DSG mechatronic or clutch failure.
Common FaultsThe tell-tale diesel rattle on your 2007–2014 BMW 1, 3 or 5 Series? N47 timing chain failure is a known defect — here's how to reject the car or claim your repair costs back under the Consumer Rights Act 2015.
Common FaultsFord EcoBoost wet belt failed? Understand your legal rights under the Consumer Rights Act 2015. Learn why this is a manufacturing defect and how to reject your Ford Fiesta, Focus, or Puma.
You may be entitled to a full refund under the Consumer Rights Act 2015. Check your car free in 2 minutes.
Based on the Consumer Rights Act 2015
