Consumer RightsRejecting an Ex-Demo Car: Your Consumer Rights
Ex-demo cars should be nearly perfect. If yours has faults, you have strong rights to reject. Learn how to get a refund on a faulty ex-demonstrator.
3 Feb3 min
Tag
consumer rights
22 articles with this tag
Consumer Rights
Consumer RightsCan You Reject a Car for Minor Faults?
Not every fault justifies rejection – but some 'minor' faults do. Learn when you can reject for smaller issues and when you might need to accept repair.
30 Jan3 min
Consumer RightsAlready Paid for Repairs? You May Still Have Rights
Many people pay for repairs before realising they had consumer rights. Find out if you can still claim back costs or reject your faulty car.
27 Jan3 min
Consumer RightsCar Broke Down on the Way Home from Dealer: What Now?
If your car broke down driving it home from the dealer, you have immediate rights. Here's exactly what to do – and how to get a full refund.
23 Jan3 min
Common FaultsCar Bouncing or Knocking? Suspension Faults Dealers Love to Hide
Dodgy dealers mask worn shocks and broken springs to complete a sale. If your suspension failed within weeks of purchase, here's how to get your money back.
16 Jan3 min
Common FaultsClutch Failed? Don't Let the Dealer Blame 'Wear and Tear'
Dealers love calling clutch failure 'wear and tear' to avoid refunds. Here's when clutch problems ARE a fault – and how to reject for a full refund.
9 Jan3 min
Common FaultsEngine Fault After Purchase? How to Prove It and Get a Refund
Engine repairs cost thousands. If your engine is knocking, smoking, or showing warning lights after buying, here's how to prove the fault and reject the car.
6 Jan3 min
Electric VehiclesElectric Car Won't Charge: Your Consumer Rights
EV not charging properly? Whether it's the onboard charger, charge port, or battery issue, learn your rights when an electric car's charging system fails.
4 Jul3 min
Fraud PreventionTrade Sale & Private Sale Scams: When Dealers Pretend They're Not
Dealers sometimes pose as private sellers to avoid consumer rights laws. Learn how to spot these scams and your rights if you've been caught out.
27 Jun3 min
Common FaultsSoftware & Over-the-Air Update Problems in Modern Cars
Car software glitching? Infotainment frozen? OTA update broke something? Learn your rights when modern car technology fails.
17 Jun3 min
Electric VehiclesHybrid Car Faults: Your Rights for Petrol, Battery & System Issues
Hybrid car having problems? Learn about common hybrid faults, your consumer rights, and how the complexity of hybrid systems affects your rejection claim.
13 Jun3 min
Buying AdviceFranchised Dealer vs Independent: Are Your Rights Different?
Does buying from a main dealer give you better protection than an independent garage? Learn how your consumer rights apply at different types of car dealers.
23 May3 min
Buying AdviceBuying an Ex-Fleet or Rental Car: Hidden Issues to Watch For
Thinking of buying an ex-rental or ex-company car? Learn the hidden risks, what to check, and your consumer rights if problems emerge after purchase.
16 May3 min
Consumer Rights"Sold As Seen" and "Trade Sale": Why These Mean Nothing
Dealer claiming the car was "sold as seen" or a "trade sale"? These disclaimers don't remove your legal rights. Learn why they're meaningless and how to fight back.
11 Apr3 min
Consumer RightsCar Failed MOT After Purchase: What Are Your Rights?
Bought a car that's just failed its MOT? You may have strong legal rights to a refund. Learn what to do when your newly purchased car fails its test.
18 Mar3 min
Consumer RightsHow to Prove a Fault Was Present When You Bought the Car
The key question in any faulty car claim: was the fault there at purchase? Learn how the burden of proof works and how to build your evidence.
14 Mar3 min
Consumer RightsDealer Says It's Wear and Tear: How to Fight Back
The classic dealer excuse. Learn why "wear and tear" isn't a get-out-of-jail-free card and how to counter this argument when rejecting a faulty car.
11 Mar3 min
Consumer RightsRejecting a Car on PCP Finance: Your Complete Guide
Bought a faulty car on PCP? Learn exactly how to reject it, what happens to your finance agreement, and how to get your money back.
7 Mar3 min
Consumer RightsRejecting a Car on HP Finance: Your Complete Guide
Bought a faulty car on Hire Purchase? Learn how HP rejection works, what happens to your payments, and your rights against the finance company.
4 Mar3 min
Common FaultsVW DSG Gearbox Faults: Your Consumer Rights
Volkswagen DSG gearbox problems? Understand your legal rights under the Consumer Rights Act 2015. Learn how to reject your Golf, Polo, Tiguan, or Passat for DSG mechatronic or clutch failure.
5 Feb3 min
Common FaultsBMW N47 Timing Chain Failure: Your Consumer Rights
BMW N47 timing chain failed on your 1 Series, 3 Series, or 5 Series? Understand your legal rights under the Consumer Rights Act 2015 and how to reject a faulty BMW diesel.
5 Feb3 min
Common FaultsFord EcoBoost Wet Belt Failure: Your Consumer Rights
Ford EcoBoost wet belt failed? Understand your legal rights under the Consumer Rights Act 2015. Learn why this is a manufacturing defect and how to reject your Ford Fiesta, Focus, or Puma.
5 Feb3 min
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