Compare FaultyCar.co.uk
Honest comparisons vs free tools, solicitors, and DIY approaches. See what we do better, what others do well, and who each option is best for.
Free tools
Template letters and advice services that cost nothing to use.
vs Citizens Advice
Citizens Advice is an essential free resource for understanding your rights. FaultyCar.co.uk turns that knowledge into action with ready-to-send letters, case tracking, and step-by-step guidance.
vs MoneySavingExpert
MSE is an excellent free starting point for understanding your rights. FaultyCar.co.uk picks up where MSE leaves off — personalised letters, deadline management, and end-to-end case tracking.
vs Resolver
Resolver is great for simple general complaints. For a faulty car rejection, you need CRA-specific letters, deadline tracking, and case management that Resolver doesn't provide.
vs Which?
Which?'s template is a solid free starting point. FaultyCar.co.uk provides the full toolkit — personalised letters for every stage, deadline tracking, and evidence management — for a one-off £69.
Paid platforms
Online services that handle your claim for a fee.
vs Go Legal AI
Go Legal AI is a strong all-round legal platform. FaultyCar.co.uk is better if your specific problem is a faulty car — purpose-built workflow, deadline tracking, and dealer-specific responses that a general platform can't match.
vs Reject My Car
Reject My Car is a great option if you want someone to handle your case for you. FaultyCar.co.uk is the better choice if you're comfortable sending letters yourself and want to save money with the £69 flat fee.
Professional routes
Solicitors and claims companies that take on your case.
vs Claims Companies
Claims companies can make sense if you truly can't afford any upfront cost. But on a typical £10,000 car, you'd pay £3,000-4,200 in fees vs £69 with FaultyCar.co.uk — and the letters are based on the same law.
vs Solicitor
Solicitors are the best choice for complex cases heading to court or high-value claims. For the majority of faulty car rejections, FaultyCar.co.uk gives you the same legal letters for £69 — and you keep 100% of your refund.
Other approaches
Alternative dispute resolution and going it alone.
vs DIY
DIY works if you have the time, confidence, and legal knowledge. FaultyCar.co.uk exists for the 95% of people who'd rather pay £69 than spend hours researching CRA sections, drafting letters, and hoping they haven't missed something.
vs The Motor Ombudsman
The Motor Ombudsman is a useful free escalation route — but only if your dealer is accredited. FaultyCar.co.uk helps you before escalation: getting the right letters sent within the right timeframes to maximise your chances of a resolution without needing ADR.
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Get your free assessmentBased on the Consumer Rights Act 2015